LiveMotion Privacy Policy

LiveMotion (“LiveMotion,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information is processed when you use the LiveMotion mobile application, including the Live Wallpapers and Live Conversion features.

LiveMotion is designed to create, convert, preview, and save Live Photos and live wallpapers on your device. We aim to collect only the information needed to operate, improve, and support the app.

1. Information We Process

Photos, videos, and Live Photos

When you choose a video, photo, or Live Photo in the app, LiveMotion processes that media to provide the feature you requested, including creating a Live Wallpaper, converting a video into a Live Photo, exporting frames, previewing motion, or saving the result to your Photos library.

Your selected media is processed on your device. We do not upload your personal photos, videos, Live Photos, or exported wallpaper files to our own servers.

Photos Library access

LiveMotion may ask for permission to access your Photos library so that you can select media and save generated Live Photos or Live Wallpapers. You can manage this permission at any time in iOS Settings.

App usage and analytics data

We use Firebase Google Analytics to understand how the app is used and improve product quality. Analytics may include app opens, video import success or failure, trim range changes, preview playback, export attempts, save results, paywall views, subscription plan selections, purchase attempts, and restore attempts.

Analytics events may include the app area where an action occurred, premium access status, approximate input and output duration buckets, bounded failure categories, and the offer type selected. We do not intentionally send photo names, video names, raw media content, precise file contents, captions, contact lists, or private user-generated media to Firebase Analytics.

Google Analytics for Firebase may generate and use app-instance identifiers and collect technical information such as device, app, and usage information under Google’s Firebase and Google Analytics terms.

Purchase and subscription information

Apple processes subscriptions and lifetime purchases through the App Store. We do not receive or store your full payment-card number, billing address, or payment credentials. LiveMotion may receive purchase status information from Apple so that premium features can be unlocked.

Support communications

If you contact us by email, we may receive your email address and the information you choose to include. We use it to respond to your request and provide support.

2. How We Use Information

We use information to provide importing, previewing, converting, exporting, and saving features; maintain premium access and restore purchases; understand app performance and conversion flow quality; diagnose errors; respond to support requests; and comply with legal and App Store requirements.

3. Sharing of Information

We do not sell your personal information. We may share limited information only as needed with Apple for App Store purchases, subscriptions, purchase restoration, and iOS permissions, and with Google Firebase / Google Analytics for analytics and usage measurement. These providers process information under their own terms and privacy practices.

We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of users, LiveMotion, or others.

4. Third-Party Services

LiveMotion uses or may interact with Apple App Store / StoreKit, Apple Photos / PHPicker / Photo Library APIs, and Firebase Google Analytics. Read the relevant policies from Apple, Apple App Privacy Details, Google, and Firebase.

5. Data Retention

Media selected or created in LiveMotion is generally processed locally. Temporary files may be created during conversion or export and may be removed by the app or iOS storage management. Analytics data is retained according to Firebase and Google Analytics settings. Support emails are retained only as long as reasonably necessary for support, improvement, or legal compliance.

6. Your Choices and Controls

You can manage Photos access in iOS Settings, limit certain device-level analytics or advertising settings where available, manage subscriptions through Apple ID subscription settings, and request deletion of support communications we can reasonably identify. Because LiveMotion does not operate user accounts, some requests may require enough information to identify the relevant support communication or app-related record.

7. Children’s Privacy

LiveMotion is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

8. International Users

LiveMotion may be used in different countries and regions. If information is processed by service providers, it may be processed outside your country of residence. Where applicable, we rely on appropriate legal bases and service-provider terms for such processing.

9. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice where appropriate.

11. Contact Us

For questions about this Policy or our privacy practices, email info@accelocean.com.